Frequently Asked Questions
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Once your order is placed, it typically takes a few business days for production before it ships. Shipping times vary depending on your location.
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We offer various shipping options. Once your order is dispatched, you’ll receive tracking information to monitor its progress.
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Returns & Exchanges
Because each item is made specifically for you after you place your order, we do not accept returns or exchanges for incorrect size selection or buyer's remorse. Please review our size charts carefully before ordering.
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos, and we'll make it right by sending a replacement or issuing a refund.
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You can reach us anytime via our contact page at the bottom of the site. We aim to respond quickly—usually within one to two business days.